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If you are an existing client and require assistance with your ongoing projects, data delivery, or platform usage, please contact our dedicated support team. We are committed to ensuring a smooth and efficient workflow for all our partners.
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For new project inquiries, partnership opportunities, or general questions about how Synnth AI can power your machine learning initiatives, please reach out to our sales team. We offer custom solutions tailored to your specific data annotation and collection needs, backed by human-in-the-loop QA and enterprise-grade security.
Frequently Asked Questions
For quick answers to common questions about our services, data quality, security, and more, please refer to our comprehensive FAQ section below.
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Frequently asked questions
What types of data annotation services does Synnth AI offer?
Synnth AI provides comprehensive data annotation services across various modalities, including Speech & Audio, Text & NLP, Image, and Video. Our expertise covers everything from verbatim transcription and named entity recognition to bounding boxes, semantic segmentation, and frame-by-frame object tracking.
What industries does Synnth AI serve?
Our annotation expertise spans across diverse sectors, including Autonomous Vehicles, Healthcare AI, Conversational AI, Retail & E-commerce, Financial Services, and Robotics & Industrial. Our annotators are matched to your industry’s specific terminology, compliance requirements, and quality standards.
What is the typical turnaround time for projects?
We pride ourselves on fast turnaround times, with pilot batches delivered within 48-72 hours. For enterprise projects, we provide guaranteed Service Level Agreements (SLAs) and assign dedicated project managers to ensure timely and efficient delivery.
Does Synnth AI offer data collection services?
Yes, we offer end-to-end data services, from sourcing raw data to delivering production-ready labeled datasets. This includes native-speaker recruitment for speech data, prompt & response generation for text, controlled photo capture campaigns for images, and scenario-based video capture for video data.
How does Synnth AI ensure data quality and accuracy?
We employ a rigorous Human-in-the-Loop (HITL) Quality Assurance process, where every automated annotation is reviewed and validated by expert human annotators. This approach, combined with our network of over 200 domain specialists and custom ontology support, ensures an average QA pass rate of 99.2%.
Is my data secure with Synnth AI?
Yes, data security is a top priority at Synnth AI. All data is encrypted at rest and in transit. We are GDPR compliant, HIPAA-ready, and have SOC 2 and ISO processes in place. Non-Disclosure Agreements (NDAs) are standard for every engagement.
Can Synnth AI handle multilingual projects?
Absolutely. Our native-speaker annotator network supports over 40 languages, including low-resource languages and regional dialects, enabling us to handle complex multilingual annotation projects with high accuracy.
